[LEGAL REVIEW REQUIRED BEFORE PUBLICATION] This is a plain-language starting draft, not legal advice. Neoworks operates offices in six countries, each with its own data protection law. A qualified lawyer must confirm the legal entity (data controller), applicable laws, retention periods, cookie use, and any registration or cross-border transfer requirements before launch. Laws to check include: Saudi Arabia (Personal Data Protection Law), UAE (Federal Decree-Law No. 45 of 2021), Qatar (Law No. 13 of 2016), Lebanon (Law No. 81 of 2018), Panama (Law No. 81 of 2019) and Texas, United States (Texas Data Privacy and Security Act).
Privacy Policy
Last updated: [Date]
1. Who We Are
This website is operated by [Neoworks legal entity name], [registered address] ("Neoworks", "we", "us"). We are responsible for the personal information collected through this website.
For any privacy question, contact us at privacy@neoworks.com.
2. Information We Collect
Information you give us. When you use our contact form or email us, we collect the details you provide: your name, organization, job title, email, phone number, country, the topic of your enquiry and your message.
Information collected automatically. When you visit the website, we may collect basic technical information, such as your browser type, device, approximate location (country or city), pages visited and time spent. [Confirm with web developer which tools are used.]
3. How We Use Your Information
We use your information to:
- respond to your enquiry and keep in touch about it;
- understand how the website is used and improve it;
- keep the website secure;
- meet our legal obligations.
We do not sell your personal information.
4. Legal Basis
We use your information because you have asked us to respond to you, because you have given your consent, because we have a legitimate interest in running and improving our website, or because the law requires it. [Confirm per applicable law.]
5. Sharing Your Information
Your enquiry may be shared within Neoworks and its offices so that the right person can respond. We may also share information with trusted service providers who help us run the website (for example, hosting and email), under agreements that protect your information. We share information with authorities only where the law requires it.
6. International Transfers
Neoworks has offices in Houston, Riyadh, Dubai, Panama City, Doha and Beirut. Your information may therefore be transferred to and stored in countries other than your own. When this happens, we take appropriate steps to protect it, as required by applicable law.
7. How Long We Keep Information
We keep enquiry information only for as long as needed to respond and to maintain our relationship with you, and then for [retention period, to be confirmed] unless the law requires longer.
8. Cookies
[Option A, if no tracking cookies are used:] This website uses only the cookies needed for it to work.
[Option B, if analytics are used:] This website uses cookies to understand how it is used. You can accept or decline non-essential cookies through the cookie banner, and change your choice at any time.
9. Your Rights
Depending on where you live, you may have the right to:
- ask for a copy of your information;
- ask us to correct or delete it;
- object to or limit how we use it;
- withdraw your consent at any time.
To make a request, email privacy@neoworks.com. We will respond within the time required by applicable law.
10. Security
We use appropriate technical and organizational measures to protect your information against loss, misuse and unauthorized access.
11. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
12. Contact
[Neoworks legal entity name]
[Registered address]
privacy@neoworks.com